WinPay

Help Centre

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Common FAQ's

How do I update my account information?
Log in to the app and go to ‘Settings’ here you can manage: • Notifications • Payment cards • Password • Security • Data Please note that all in-app notifications will come from the email address, nor

My card is not working or you cannot register/logon?
Please notify us by emailing cateringcard@winchester.ac.uk and we will help you.

How do I join WINPay!?
Registering with a WINPay! account is easy and free! You can set up your account online or on the WINPay! mobile app. Sign up online: 1. Visit www.winchester.ac.uk/winpay and enter your University ema

What is WINPay!?
WINPay! is a loyalty scheme by University of Winchester Food on Campus. The scheme allows you to pay for food and drink across any of the University of Winchester catering outlets, you can also use th

I've just found my Account Card after marking it as lost, what should I do?
If a card has been marked as lost there is no way of undoing this. This is for security reasons to ensure your card cannot be re-activated by another person. To continue using this service you will have to pick up a new card and add it into your acc

Saving a card to your WINPay! account
1. Login in to your account and click on ‘Your Wallet” 2. Choose your Student or Staff WINPay! Purse and click ‘Tell me more’ 3. Choose your default card if there is no card available, you can add one

Why should I use WINPay!?
There are many reasons to use this service including: - 3% off each purchase using Loyalty points - (For every £1 spent you get 3 points - 1 point = 1p). - Collect coffee stamps (10th coffee free).

Can friends or family top-up my WINPay! account?
Yes! Your WINPay! account can be topped up by family or friends from anywhere in the world. Instructions for family/friend 1. Visit the Winchester Online Store 2. Select your amount, enter the stude

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Help Centre